MUMBAI: IndiGo issued a travel advisory on Saturday after a temporary malfunction in the baggage belt system at Mumbai’s Terminal 2, cautioning passengers about possible delays at check-in counters and during baggage collection.
The airline said its ground teams are working closely with airport authorities to fix the issue at the earliest and reduce inconvenience to travellers, according to news agency ANI.
In a post on X, IndiGo apologised for the disruption and assured passengers of on-ground assistance. “We sincerely regret the inconvenience this may cause and understand how it can impact your plans. Our teams are on-site, working swiftly with airport partners to expedite the resolution and support customers throughout the process,” the airline said, thanking passengers for their patience.
This comes days after IndiGo issued another advisory warning of flight disruptions due to dense fog and low visibility conditions over Bengaluru. The airline said weather-related factors had affected flight schedules and that it was closely monitoring the situation to ensure safe operations.
“Low visibility and fog over #Bangalore has impacted flight schedules. We're keeping a close watch on the weather and doing our best to get you where you need to be, safely and smoothly,” the advisory stated.
Passengers were advised to regularly check their flight status through official IndiGo channels, with the airline assuring full support at airports.
Earlier this week, IndiGo had said its operations remain stable ahead of the busy holiday season, with the airline carrying more than one million passengers every three days. In a statement, IndiGo said it has been operating between 2,100 and 2,200 flights daily across its network of 138 destinations, while maintaining its on-time performance standards.
Looking ahead, the airline also announced plans to induct India’s first Airbus A321XLR aircraft, which is expected to strengthen its medium- and long-haul operations. According to IndiGo, the aircraft will be deployed on international routes, including direct services from Delhi and Mumbai to Athens, scheduled to begin on January 23, 2026.
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