BPO executive held for fraud

NOIDA: Alocal BPO executive was on Saturday arrested for manipulating data to get aLondon-based client to pay unwarranted insurance of 56,560 British pounds intoaccounts three of his associates had opened in London. The amount is equivalentto about Rs 41.48 lakh at the current conversion rate.This is thesecond major cyber crime in Noida since last October. According to Noida citypolice chief Ashok Tripathi, the culprit was a team leader in Sector 52-basedBPO, AXL Service. The UK firm had outsourced their work to theBPO.Tripathi said, "A BPO team leader Edward Burns, manipulated thedata available to him to get the client insurance company to pay an unwarrantedtotal amount of 56,560 British pounds into the accounts of his three associates.These are three London residents, E Maurice, Chi Shigongli and Cheryl Rebiero.He used to manipulate this payment to be paid from the client's "dead''insurance amounts. He had been carrying out these transactions since 2007. Hewas appointed in the BPO on August 3, 2004.Burns' friends used topay him his share during their visits to India. "He currently lives in anapartment in Sector 62, speaks fluent Hindi and his father is a retiredgovernment official in Bengal,'' Tripathi added.He also said thatthe case could be "bigger than it seemed.'' Police will soon try to get Burns'custody to interrogate him about other fraudulenttransactions.Meanwhile, AXL Service, vice president, communicationsand brand custodian, Shruti Jain said, "Through systematic review mechanisms, wehave discovered a small scale and isolated incident of fraud in operations by anemployee in Noida. We are presently working with local authorities and legaladvisors, and have taken appropriate and prompt action.''