claims repudiation ratio

New India Assurance boasts the lowest claim rejection rate at 0.2%, outperforming all other insurers in India, according to a recent report. The public sector giant also leads in minimal rejections for health and motor own-damage claims.

At 96%, LIC had the highest settlement ratio for death claims under individual death policies by value in FY22, data released by insurance regulator Irdai showed.

The Insurance Regulatory and Development Authority has said that the Life Insurance Corporation of India has performed better in terms of claim settlement ratios as compared to private life insurance companies.

Health insurers in Mumbai paid 71.3% of the Rs 1.2 lakh crore claims outstanding during FY24. Insurers handled over 3 crore claims, with 2.7 crore claims worth Rs 83,493 crore paid. Public sector insurers had the highest incurred claims ratio at 103%. Complaints were notably from Mumbai, Pune, Ahmedabad, and Chandigarh.

If a person lodges a claim for a vehicle, he is not eligible for a “no claim bonus” in the subsequent year. What happens when he does not disclose the previous claim and continues to enjoy the “no claim bonus”?

Filing a fraudulent health insurance claim can now land a policyholder in the police’s crosshairs. The New India Assurance Company Ltd has cancelled about 30 mediclaim policies in the last six months after an internal investigation revealed that these policyholders were paid against bogus claims.

Life Insurance Corporation of India has outdone its peers in the private sector in most parameters used for measuring consumer friendliness.

LIC had a claim settlement ratio of 98.5% as of March 31, 2023, according to data released by the Insurance Regulatory and Development Authority in its annual report. The ratio showed a slight decrease from the 98.7% reported a year earlier. In contrast, private sector counterparts had a claim settlement ratio of about 98% — slightly down from previous year’s 98.1%. Regarding individual life insurance business for the year 2022-23, of the total 10.8 lakh death claims, life insurance companies settled 10.6 lakh — disbursing a total benefit amount of Rs 28,611 crore.

The state consumer commission has observed that a patient taking medicine for some time for hypertension and diabetes does not mean suppression of material fact because it is well known fact that hypertension is lifestyle disease and can be controlled by the medicine.

Life insurance companies will find it almost impossible to reject claims in future because of an amendment to a provision in the Insurance Act that allowed companies to call into question polices taken years ago.

Insurers have been getting better at paying death claims to nominees going by the regular's data in the last five years

The insurance industry seems to have broken its six-year jinx of declining insurance sales. Life insurance penetration in India has seen a steady decline after the sector reported 4.60% reach in 2009. This year's figure, however, showed a slight improvement by 12 basis points to 2.72% compared to the year-ago, said the Insurance Regulatory and Development Authority of India (IRDAI) in its 2015-16 annual report.

Stung by a court-appointed committee’s recommendation that private unaided schools must refund excess fee charged from students, the schools are now unwilling to foot the committee’s expenses.

The district consumer disputes redressel forum directed New India Assurance Company in Chandigarh to pay Rs 15,000 compensation for rejecting genuine claim of a Ferozepur resident. They were also directed to pay the claim.

In 2012-'13 alone, a total of 5.15 lakh medical insurance claims were rejected in India by TPAs.

Find out why you face problems in health insurance claim settltment and what you can do to address these