Now, request malba pick-up online as MCD rolls out portal

New Delhi: Municipal Corporation of Delhi (MCD) has launched an online portal to streamline the collection of construction and demolition (C&D) waste from households and project sites across the city. The initiative aims to curb illegal dumping, promote recycling and ensure compliance with the C&D Waste Management Rules, 2025. Residents can place requests for collection through the portal, which will connect them to empanelled transporters. "Requests are matched with registered operators who ensure timely pick-up and transport to authorised collection centres or directly to recycling plants, depending on the volume," an official said. The system provides end-to-end traceability to minimise environmental hazards and ensure better resource recovery. Users will not be charged for waste up to one metric tonne; beyond that, MCD's prescribed rates will apply. Citizens facing issues can contact the civic body's toll-free helpline 155305. The portal also allows private contractors to enrol and offer debris-handling services at rates fixed by the MCD. Mayor Raja Iqbal Singh said the interface—accessible via web or QR code—will make it easier for citizens, developers, contractors and govt agencies to raise malba pick-up requests. "This initiative aims to reduce illegal dumping and air pollution while preparing the city for the impending C&D Waste Management Rules, 2025, which will come into effect on April 1 this year," he said.MCD commissioner Sanjeev Khirwar said Delhi generates thousands of tonnes of C&D waste daily amid rapid urbanisation. "The Malba Portal addresses this challenge by improving accountability, reducing dust that contributes to winter smog and preventing encroachments caused by random dumping," he said. The system includes real-time tracking, automated alerts and analytics dashboards for internal monitoring. Officials said the platform will be expanded to integrate plan approvals, utilisation tracking and regulatory reporting. Meanwhile, residents can dispose up to 20 metric tonnes of debris themselves at 125 designated sites across the city, without paying any charges. MCD moves waste from these points to recycling plants. Delhi produces around 6,000 metric tonnes of C&D waste daily. Of this, about 5,000 tonnes are processed at four facilities—Burari, Shastri Park, Ranikhera and Bakkarwala. The civic body plans to raise the capacity of all four plants by 500 tonnes a day. A fifth facility with a capacity of 1,000 tonnes per day is also coming up at Okhla.