New Delhi: A global outage of Navitaire — the software used for airline check-in — disrupted the automated systems at Delhi airport on Thursday morning, with servers remaining down between 6.45am and 7.28am.
Airport officials said services were restored soon after the disruption, and flight operations began returning to normal from around 7.20am. The outage affected automated check-in for Akasa Air, IndiGo, SpiceJet and Air India Express for about 40 minutes, during which staff switched to manual processing.
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Officials added that the temporary system failure was reported at airports worldwide. While there was no immediate data on how many flights were hit at Delhi airport, FlightRadar24 reported delays for more than 400 flights through the day.