Travel booking platform collaborates with AI platform to boost AI-driven travel planning

India’s leading online travel company, MakeMyTrip, has announced a collaboration with OpenAI to strengthen AI-led travel discovery and capture high-intent travel queries.

As part of the collaboration, the company is using OpenAI’s APIs to power new artificial intelligence features within its app. These features allow travellers to move smoothly from a simple conversation to completing a booking through its Myra interface. The integration aims to make travel planning more direct and intuitive, turning ideas into confirmed bookings across flights, hotels and other services.

Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip, said, “Our collaboration with OpenAI ensures that when travellers start their journey through conversation, MakeMyTrip becomes a seamless extension of that discovery process. When AI is anchored in MakeMyTrip’s proprietary travel data and deeply integrated into the marketplace, it moves beyond inspiration to deliver personalised, bookable outcomes at scale. This is about transforming curiosity into confident decisions.”

Oliver Jay, Managing Director, International at OpenAI, added, “MakeMyTrip is using OpenAI’s APIs to make travel planning feel less like filtering and more like a conversation, with recommendations and itineraries that reflect what a traveler actually wants. Advanced AI is not just about enterprises and how they use it internally, but how they can also transform their consumers’ experience and engagement with the platform.”

The company has invested in AI and machine learning for several years, embedding the technology across the travel journey, from search to post-booking support.