Zomato, Swiggy hike user fees

Zomato and Swiggy have increased their platform fees by 20%-25% during the festive season, impacting consumers' wallets. Zomato's platform fee is now Rs 12 per order, while Swiggy's is Rs 15. Previously, these charges were Rs 10 and Rs 12, respectively, on Zomato and Swiggy, leading to higher costs for ordering food.
Zomato, Swiggy hike user fees
MUMBAI: Ordering food is going to pinch your pocket this festive season as Eternal owned Zomato and its rival Swiggy have hiked the platform fee they charge per order by 20%-25%. Consumers will now have to pay Rs 12 as platform fee on Zomato for every order they place and Rs 15 on Swiggy. Earlier, the charges stood at Rs 10 and Rs 12 on Zomato and Swiggy respectively.

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