Volkswagen India launches 'Express Service' facility in Coimbatore

COIMBATORE: Volkswagen, Europe’s leading car manufacturer, has launched an ‘Express Service’ facility for its customers for the first time in the Indian market at its Coimbatore dealership. Express service can be availed with no additional cost to customers, Volkswagen stated.
“The dealership has a state-of-the-art equipment workshop with 44 work bays and 75 parking bays which will enable servicing of more than 2500 cars in a month,” the company said.
The express service programme is specific to periodic maintenance of the cars. “Basic design of the programme is focused on increasing the productivity and efficiency of technicians. It will also reduce the turnaround time for vehicles to get serviced further adding to the customer convenience,” the company stated.
“Volkswagen’s Express service programme has been developed keeping in mind that sustainable success for the company is only possible with excellent service and a high degree of customer satisfaction,” said Michael Mayer, director, Volkswagen Passenger Cars.
“With the introduction of this programme, we will provide a hassle-free service experience at our dealerships by ensuring quality service in a short span of time,” he said.
“In the next 12 months, the Express service facility will be launched across key Volkswagen dealerships in India in a phased manner starting from Coimbatore and followed by Gurgaon and Chennai,” Mayer said. With a large display area for cars, Volkswagen said its Coimbatore dealership is geared to provide an “efficient and world-class experience” to its customers.