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A shocking incident from Odisha has raised serious questions about bureaucratic insensitivity and lack of awareness in the banking system. A man, frustrated after being repeatedly asked to prove his deceased sister was dead, withdrew ₹20,000 from her account, allegedly dug up her grave and brought her skeletal remains to the bank as proof. Despite informing officials multiple times about her death, he was reportedly not believed and was asked for the physical presence of the account holder. The extreme act highlights not only a breakdown in communication but also gaps in grievance handling and verification processes. The incident has sparked outrage and debate over how far a citizen can be pushed by procedural rigidity.