Indian Railways to soon launch 200 apps to ensure convenient travel

Indian Railways will soon be introducing 200 apps to ensure transparency and accountability in its functioning for the travellers, stakeholders and for the internal use of employees.

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Through these apps, people will be able to track the progress made in areas such as installation of escalators at stations, status of construction of underpasses or under bridges and installation of Wi-Fi service. These apps are developed by the state-run transporters.
Not just limited to that, these apps will offer various other services to ease travelling hassles like travellers can get the status of station redevelopment, catering stalls and their locations through these apps.

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Moreover, passengers can file grievances relating to their travel and facilities at stations on “Rail MADAD” app for faster redressal. The app, which is almost ready, has integrated all passenger grievances and redressal mechanisms in railways.


“Menu on Rails” app will display the IRCTC menu with their rate list on the app. Other apps, which are on offer, are about railway tourist information and information about national rail museum.
Railway Minister Piyush Goyal said that the new railway apps will reshape service, delivery and complaint redressal mechanism in almost every sphere. “People will be informed about the services to be provided by the railways with the help of these apps. This will enforce accountability.”

Therefore, the modifications and drive towards going digital will improvise services provided to travellers, which will ultimately lead to increase railway tourism.