What to watch for so that your health insurance claim isn't rejected

Preeti KulkarniTNN
Mar 17, 2026 | 15:46 IST

Documentation errors that may creep in during discharge summaries and at admission can result in insurance claims being denied

When Mumbai resident Parth Nagda’s father was hospitalised for heart ailment in 2025, he was not worried about the expenses as his family floater plan covered his parents. However, his health insurer rejected the claim, citing non-disclosure of pre-existing chronic kidney disease.

“My father never had kidney-related issues until then. The nephrologist had merely flagged the high creatinine levels (an indicator of kidney function) at the time of admission,” explains Nagda.
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