How Air India became Tata’s toughest test
- Tarun Shukla
- ET PrimeUpdated: May 22, 2026, 21:44 IST IST
In January 2022, shortly after Tata Group regained control of Air India, chairman Natarajan Chandrasekaran addressed employees over a virtual townhall with a promise steeped in nostalgia and ambition.
The “Maharaja hospitality” that once made Air India a global symbol of Indian warmth, he said, would return – this time backed by financial discipline and the full strength of the Tata Group.
The “Maharaja hospitality” that once made Air India a global symbol of Indian warmth, he said, would return – this time backed by financial discipline and the full strength of the Tata Group.
