Coding sweatshops don’t stand a chance against AI. To add more value while maintaining its cost advantage, India needs better human capital. That requires a higher education overhaul
Every morning, Arya, a code debugger at a global capability centre (GCC) in Bengaluru, reviews lines of code, hunting for elusive bugs that could derail a multi-million-dollar project. For years, such work has been a cornerstone of India’s services export boom. However, as AI accelerates at a breathtaking pace, Arya’s job, and by extension the entire GCC model, may be somewhat at risk. India needs to step up its game.