Recognition from Gartner for Matured Project & Portfolio Management Practices

The principles and processes of IT Infrastructure Operations and Service Delivery of Tata AIA Life were endorsed by global technology research firm Gartner as best practices on how companies can improve their IT service management and Infrastructure Operations (I&O) maturity in the year 2014.

The research firm observed, "In Tata AIA Life Insurance's Infrastructure Operations organization, Project and Portfolio Management (PPM) skills and practices are leveraged to manage IT Service Management (ITSM) process integration initiatives."