Not paying toll through FASTag at barrier-less plazas will lead to suspension of services till dues cleared

NEW DELHI: Failure to pay toll through your FASTag at barrier-less toll plazas on country’s National Highway (NH) network will result in not only issuance of an e-Notice but also suspension of all FASTag services for the said vehicle until pending e-Notice dues are cleared, govt’s FAQs on the new tolling system has said.

This will happen as per National Electronic Toll Collection (NETC) FASTag programme process, a road transport ministry’s NH fee notice said. Suspension of services will cover all FASTag facilities, including NH fee plazas, state toll plazas and parking plazas.





An NHAI official said that this happens even now if a FASTag is hotlisted for any reason.

NHAI has therefore urged highway users to maintain sufficient balance in their FASTag accounts. In case of scenarios such as insufficient FASTag balance and invalid or non-functional FASTag, users will get an e-Notice and will be required to pay normal user fee within 72 hours. In case of non-compliance after 72 hours, user fee will be hiked to double the rate for the vehicle category.

If an e-Notice remains unpaid beyond 15 days, services linked with Vahan — NOC, transfer of ownership, national permit and fitness certificate — will be restricted until outstanding dues are cleared.