Bots process insurance claims, track goods, create bills

Swati RathorTNN
May 26, 2021 | 15:09 IST

Smart software bots surge as humans avoid physical contact during the Covid-19 pandemic

Intelligent software bots are proving to be invaluable in these times when human contact and physical documentation have become a massive challenge.


Anil Bhasin, managing director for India at automation platform UiPath, cites this example from the insurance industry, where bots are being used to settle customer claims.
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