Ahmedabad crash aftermath: Air India begins Rs 25 lakh interim payouts; trauma support offered to affected families

Air India has started releasing interim compensation of Rs 25 lakh each to the families of the deceased and survivors of the Boeing 787-8 plane crash that occurred in Ahmedabad on 12 June.

In a statement issued on Saturday, the airline confirmed that three families have received payments so far, with the rest currently being processed. The compensation rollout began on 20 June.

This interim support comes in addition to the Rs 1 crore compensation previously announced by Tata Sons, Air India’s parent company.


To aid grieving families, Air India has deployed a team of trained psychologists and doctors in Ahmedabad to provide trauma counselling and emotional support. A separate team comprising medical personnel, including nurses and a pharmacist, is addressing ongoing and emerging health needs.

A helpdesk, active since 15 June, is assisting families with documentation and claim processing. The airline said this single-window system is helping speed up the compensation procedure.

The team of medical personnel, including nurses and a pharmacist has been deployed to address ongoing or emerging health needs, Air India said.

The airline added that assistance is being extended to families through DNA identification procedures, and at least one caregiver is accompanying each family when mortal remains are released, ensuring respectful transport and funeral arrangements.

Additional financial aid, covering travel, medical expenses, accommodation and funeral costs, is also being provided based on individual needs.