HP announces ‘conference room-as-a-service’: All the details

At the HP Imagine event, the company announced a new conference room as-a-service subscription for managing, operating and optimising video conference rooms. According to HP, the conference rooms will be designed keeping in mind unique employee personas and workplace policies. The company will use Poly and HP technology to help customers create a better conferencing experience.

Customers will be able to gather insights about room occupancy, availability and usage rates so they can better understand how conference rooms are utilised and recommend adjustments to improve the experience and optimise usage, said Dave Shull, president, HP Workforce Solutions.

HP is currently piloting Managed Collaboration Services and plan to start rolling it out globally starting in April 2024. The service will roll out in the US and HP hasn’t clarified how much the subscription charges will be.

HP Workforce Solutions is a new business division dedicated to helping business and IT professionals enhance their employees’ day-to-day digital experiences. Launched last year, the idea is to ensure employees are productive, collaborative and successful from everywhere

Shull also said that HP will also introduce features to enable customers to proactively identify issues and initiate solutions. If a conference room is still empty ten minutes after the start of a meeting, the room booking can be automatically cancelled to make it available to others. Customers will also have the ability to proactively identify if the equipment isn’t working in a room, rebook the scheduled meeting into a different room and notify the attendees ahead of the meeting start time.

Also, for employees that enter a conference room and encounter an issue, they’ll be able to simply press a help button on the control panel which connects them to a network operations service professional who can request remote control of the room and help fix the issue immediately.