This story is from August 30, 2020

Rlys to install boards with helpline nos for complaint against water-logging

Rlys to install boards with helpline nos for complaint against water-logging
Ludhiana: In a bid to check the problem of water-logging at the limited height subways of the railways which come under the jurisdiction of Ferozepur division and includes Ludhiana district, the Northern Railway authorities have asked local officials of the cleanliness department to put up boards carrying helpline numbers of the control room at the sites of these subways, so that local passersby can easily register their complaint against the poor maintenance of subways during heavy rainfall when water gets accumulated.
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The development comes in the wake of several complaints against the poor maintenance of limited height subway, which mostly remained submerged under water during heavy rainfall.
After getting directions, the local railway authorities have started identifying the limited height subways, which are worst affected and get submerged under water after only a few minutes of rainfall and later give tough time to commuters.
Divisional railway manager of Ferozepur division Rajesh Aggarwal, said “We have given directions to the local railway authorities to put up awareness boards containing helpline numbers of local railway authorities, so that commuters can easily make a complaint to the railway authorities about water-logging during heavy rainfall in the monsoon season.”
He further said that any passerby could complain to the railway authorities on their Twitter handle about the lack of maintenance of limited height subways during heavy rainfall.”
Rajinder Singh, a local resident, said “Railway officials are not giving attention to work of cleanliness and maintenance of limited height subways during monsoon, which has led to water accumulation at these places. Moreover, roads constructed under the subways also develope potholes due to poor maintenance of subway, which leads to accident during night time.”
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