Man posing as customer care agent held

New Delhi: A 25-year-old man was arrested in Kolkata for allegedly defrauding people by posing as a customer care executive and sending malicious mobile applications to gain remote access to victims' phones. According to police, the case came to light on April 17 when a west Delhi resident, who was awaiting the delivery of his new credit card, searched online for customer care support after missing the delivery. He called a number listed on a random website and was asked to pay Rs 5 for redelivery. The fraudster then sent him a malicious .apk file, claiming it would facilitate the payment. Soon after the victim downloaded the file, Rs 50,000 was fraudulently debited from his account, said DCP (west) Vichitra Veer. The complainant provided screenshots of the UPI transactions, and technical analysis led police to the beneficiary UPI ID linked to Asad Ali Abbas, 25, a resident of Chittaranjan Avenue in Kolkata. TNN