IGI airport chaos
A family reached Indira Gandhi International Airport only to discover their confirmed IndiGo flight had been cancelled. The sudden disruption left them stranded, uncertain about when they could return home, facing long hours of waiting and minimal information from airline staff.
Confusion at airport counters
Family members said the lack of communication at IGI added to the chaos. The flight appeared normal during confirmation earlier in the day, but was missing from displays when they arrived. Multiple queries reportedly went unanswered by airline staff.
Family stranded for hours
The Jarits spent several hours waiting inside the terminal with no clarity on revised schedules. Her father, exhausted, sat against a pillar while younger relatives tried to manage the situation as the delay stretched on.
Unanswered queries frustrate travellers
Passengers said they approached IndiGo officials several times but received no proper explanation. Airline staff reportedly walked away mid-conversation, leaving travellers unsure about alternate options or compensation.
Hotel steps in as backup
Their hotel in Delhi offered to extend accommodation in case the family couldn’t fly out soon. The offer brought some relief, but the group remained anxious about their return plans as the situation at IGI showed no signs of quick resolution.
Uncertainty over return schedule
The family struggled to get any clarity on when they could finally board a flight. Despite repeated attempts to confirm revised timings, staff at IGI Airport provided no concrete information, leaving the Jarits anxious and unsure about how long they would remain stranded.
Essential supplies delayed
The family said water and snacks were provided only after long delays. With hours already spent inside the terminal, they were concerned about how much longer they would have to wait before receiving a clear update.
Soaring ticket prices add stress
With their original flights cancelled and no clarity on rebooking, the Jarits checked other airlines. Sakshi found fares had surged — around Rs 49,000 for Nagpur and Rs 30,000 for Pune — making last-minute travel extremely difficult.
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