Auto drivers are potential brand ambassadors of any city. But Bengaluru's auto drivers have the unenviable reputation of fleecing commuters and reducing the fare meter to a showpiece. However, it's not fair to blame them alone. Operational costs, including rising LPG/CNG prices, insurance, permit, etc. , have increased over the years. The government has failed to periodically revise fares and traffic police are slack about enforcement. Things worsened once app-based aggregators entered the scene. The government should offer financial subsidies to LPG/CNG users for a convenient shift to eco-friendly e-autos. Adequate charging stations could draw more drivers to green transport and make business more viable for them

Christin Mathew Philip is a Principal Correspondent with The Times of India, Bengaluru. He writes on urban mobility and traffic issues. He is the winner of Ramnath Goenka Excellence in Journalism award (2015) for his reporting on civic issues in Chennai. He worked in TOI Chennai (2011-2016) before moving to The New Indian Express, Bengaluru in 2016.