World is moving into Indian era: Salesforce CEO

SAN FRANCISCO: US-based software giant Salesforce’s chief executive officer Marc Benioff said that the world is moving into an Indian era.Speaking to the media after the launch of Dreamforce, the company’s annual event on Tuesday, Benioff said: “You can see that the world is moving into the Indian era. There is no question that we are going to move into an incredible moment in India. And you know it’s a very exciting opportunity,” he said.Benioff said that the customer relationship management company has invested hugely in India. “We do all kinds of things in India including engineering and support but also we go to market in India and you will see some very large Indian customers who are here like Bajaj and others who’ve had tremendous success with the salesforce platform,” he said.Benioff went on to praise Arundhati Bhattacharya, the former SBI chairman, who now leads the managerial operations in India.“We have a phenomenal leader Arundhati is an incredible leader. She came out of the banking world. We are very, very fortunate to have her leading our operations. She also has a phenomenal management team. I just met with them,” he said.Salesforce currently employs 11,000 people in India. It launched its new product Agentforce at the event on Tuesday.On asked whether AI will result in losing jobs, Benioff said that there will be “job transformations”. He went on to explain it with the example of a company whose employees turn into sales job after their sales went up because of the use of AI. “There are two ways to look at it.. but there will definitely be transformations,” he said.Dreamforce is being held from September 17-19 in the city.