BREAKINGVIEWS-Uber's missteps add up to revenue disruption

(The author is a

Reuters Breakingviews

columnist. The opinions expressed are her own.) By

Jennifer Saba

NEW

YORK

, Feb 21 (Reuters Breakingviews) - The car-hailing firm hired a former top U.S. government lawyer to probe claims of sexual harassment. That's potentially serious. It's also another business risk. Already on the back foot with urbanites, CEO Travis Kalanick may need to start asking more questions first. Full view will be published shortly. On Twitter https://twitter.com/jennifersaba CONTEXT NEWS -

Susan Fowler

, a former Uber employee, said in a blog post on Feb. 19 that she had been sexually harassed at the ride-hailing company and that complaints to human resources staff and management were ignored or met with threats of retaliation. - Uber Chief Executive Travis Kalanick said in a memo to employees seen by Breakingviews: “It is my number one priority that we come through this a better organization, where we live our values and fight for and support those who experience injustice.” - The company hired former U.S. Attorney General

Eric Holder

to lead a review of the claims. Fowler worked as an engineer at Uber from November 2015 to December 2016. - For previous columns by the author,

Reuters

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Richard Beales

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Martin Langfield

)