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Rocketlane raises $18 mn led by 8VC, others

Chennai: After raising its seed round within less than a year, customer onboarding platform Rocketlane has announced to have raised $18 million in a Series A funding round, on Monday. This funding round is led by previous Asana investor, 8VC, with participation from Nexus Venture Partners, Matrix Partners India, and prominent angel investor, Gokul Rajaram.

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With this new round of funding, it brings the total capital invested to $21 million. The raised fund will be used to help businesses accelerate their time-to-value, boost customer satisfaction, and reduce churn.

Srikrishnan Ganesan, chief executive officer (CEO) & co-founder, Rocketlane, said, “This funding round follows on the back of very strong early customer growth, and validates the market pull in the category as well as the clear product leadership position we’ve established. We were also just named a leader by G2 in the client onboarding category.” The idea for Rocketlane grew out of the founding trio’s own problems with onboarding customers for Freshchat—Sri, Deepak, and Vignesh had built Konotor, an in-app messenger that was acquired by Freshworks and relaunched as Freshchat.

“The Rocketlane team is off to a fast start towards establishing category leadership in the customer onboarding domain and has grown at a rapid clip in the last six months. We’re excited to double down on our investment here and welcome 8VC to the partnership,” said one of its investors Vikram Vaidyanathan, MD of Matrix India.

Rocketlane’s customers included global companies like Chargebee, ParcelLab, Yellow.ai, LinkSquares, Appcues, and Netcore.


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