Paytm introduces personalized UPI ids to enhance user privacy and expand global payments

Mumbai: Paytm has introduced personalised UPI IDs aimed at enhancing user privacy by allowing payments without revealing mobile numbers. The feature enables users to create handles such as name@ptyes or name@ptaxis and is currently supported by Yes Bank and Axis Bank, with plans to extend it to other banking partners.

The new UPI ID system allows individuals to send and receive money without disclosing their phone numbers, addressing concerns about personal data exposure in digital transactions. According to the company, this update offers a more secure and flexible way to use UPI for everyday payments, from settling bills with delivery agents to paying vendors or shopkeepers.

A Paytm spokesperson said, “We have introduced personalised UPI IDs to offer more choice and privacy in payments. We heard the feedback from our customers who wanted to keep their mobile numbers private and built this solution to address that need.” The company said the new system is designed to deliver greater control over personal information while maintaining seamless usability.

Paytm users can create personalised UPI handles through the app by navigating to their profile, accessing UPI settings, selecting a custom ID, and activating it as the primary handle. Once set, the personalised ID masks the mobile number in transaction details, providing users with a consistent identity for digital payments.

The company has also rolled out seven other updates to its platform. These include the option to hide or unhide payments, automatic categorisation of spending, widgets for faster access to payment functions, auto top-up for low-value UPI Lite transactions up to Rs 5,000, downloadable UPI statements in PDF and Excel formats, and a consolidated view of balances across UPI-linked bank accounts.Paytm has also expanded UPI acceptance for Indian users abroad. UPI payments are now enabled in the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka, and Nepal, allowing users to make payments overseas using the same app.



Ready to Make a Smarter Property Decision? Build Your Legacy with TOI Homes.