Mumbai airport introduces cashless digital payment system for multi-level car parking

MUMBAI: Passengers travelling from Mumbai-Chhatrapati Shivaji Maharaj International Airport (CSMIA), can now opt for automated digital payment system to enter and exit the airport's Multi-Level Car Parking (MLCP). This cashless payment process aims to simplify the payment system, cut down on wait time, and provide users with a hassle-free parking experience, said Mumbai International Airport Ltd (MIAL) in a press statement issued on Friday.

The cashless initiative furthers the Digital India initiative of the govt of India, enabling users of the MLCP to pay for parking using various digital options, such as mobile wallets, debit/credit cards, UPI, or other online payment methods, it said. All customer lanes at the MLCP are enabled with FASTag counters to further speed up entry and exit. FASTag users at CSMIA's Multi-Level Car Parking (MLCP) can enjoy an automated parking process, eliminating the need for manual intervention in receiving receipts or cash/card payments.

Currently, at CSMIA’s MLCP, 66 percent of users opt for FASTag as their primary mode of payment, while 10-15 percent opt for UPI, credit, or debit card options, with 5 percent pre-booking parking slots. The airport operator said that with 85 percent of passengers moving towards cashless transactions, they aim to further eliminate the use of cash by partnering with stakeholders and encouraging customers to adopt automated digital payment methods. However, those passengers who still opt to pay in cash must do so at the designated central payment stations only.