Cyclone Amphan: Maruti Suzuki steps in to help reduce car damages

NEW DELHI: Maruti Suzuki has reached out to three lakh customers to help them avoid damage getting their vehicles during after the

cyclone Amphan

.


Maruti Suzuki got in touch with its customers in the cyclone-stricken regions of

West Bengal

, Odisha, Andhra Pradesh and

Jharkhand

in advance to educate them through SMS. The field teams were assigned a district first and then their contact details were shared with customers to reach out for help and support, MSIL informed.

Maruti Suzuki also tied up with seven vehicle towing agencies to provide

seamless services

to customers. The supply of spare parts has also been prioritized in the regions.

“The current scenario in Amphan affected regions is heart-breaking. We pray for the well-being of people and are committed to ensure full-fledged support to our customers in this time of severity. We have set up exclusive teams to coordinate, monitor and provide 24x7 support to customers at all service workshops in the region. Maruti Suzuki has rolled out a set of detailed

Standard Operating Procedures

(SOPs) for its service centres to prevent spread of COVID-19 pandemic. These SOPs are devised to ensure safety and wellbeing of the customers and staff,” said Partho Banerjee, Executive Director of Service at Maruti Suzuki.

Maruti Suzuki currently has 425 service centres operational across the cyclone affected regions of West Bengal, Odisha, Andhra Pradesh and Jharkhand.
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